Customer Testimonials

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Google Nov 14, 2026

Best experience EVER!! I was in and out with what I wanted and in under 2 hours!! And ZERO hassle!!

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Google Nov 13, 2026

Good service

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Google Nov 12, 2026

Really friendly people and a hassle free experience at Blackstone Chevrolet. I appreciated the great selection, clear pricing, and helpful service. A very easy place to shop for a Chevrolet.

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Google Nov 12, 2026

I do not usually leave reviews, but Blackstone Chevrolet earned this one. I really appreciated the friendly service, fair pricing, hassle free experience, and great selection. It is a Chevy dealer near me that made everything feel simple and comfortable.

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Google Nov 12, 2026

Jimmy was the best!

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Google Nov 11, 2026

Everything was very easy and the service was very good

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Google Nov 10, 2026

Martha was a great sales woman. Friendly & honest.

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Google Nov 9, 2026

Julian and the team were both patient and professional throughout our whole purchase process. Thank you Blackstone Chevrolet. We got what we were looking for!

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Google Nov 7, 2026

Blackstone Chevrolet made everything easy with friendly service, fair pricing, and a hassle free experience. I appreciated the great selection and the helpful team. They are a reliable Chevy Dealer Near Me.

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Google Nov 6, 2026

Lorenzo Medina and Mike. We're both my salesmen at black stone, They got me into a 2021. Trailblazer RS. with no pressure was a pleasure doing business with both of them.

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Google Nov 5, 2026

Lorenzo Medina is the man! If you come here make sure to ask for him he helps you out and make the whole process fun and easy! And sam the desk manager is great he made the numbers work for us and make that easy for us aswell overall an absolute grate experience! THANK YOU BLACKSTONE CHEVROLET!

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Google Nov 5, 2026

Went in looking for an SUV Julian Gonzalez helped me look and find the perfect suv for me and my children perfect price interest rate and payments

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Google Nov 5, 2026

Blackstone Chevrolet provided the best experience we have had with buying a new vehicle. The staff listened to us, respected us and provided a plan that met our needs. The process was very quick and efficient. No pressure.

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Google Nov 5, 2026

Blackstone Chevrolet ran our credit for a vehicle we were scheduled to pick up, then sold it to someone else on the day we were supposed to pick it up. We kept working with them because we were buying through the Driving Clean Assistance Program (DCAP). They were one of the few local dealerships on the program’s approved vendor list that had a vehicle we could buy through the program. We ended up buying a Pacifica from them. When we arrived to pick it up, the manager I’d been texting with never came over to acknowledge us. Another ... Read More

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Google Nov 5, 2026

James Cook

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Google Nov 5, 2026

James Cook

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Google Nov 5, 2026

James Cook

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Google Nov 5, 2026

I had a great experience with Blackstone Chevrolet. I really appreciated the friendly service, fair pricing, hassle free process, and wide selection. Everything was handled smoothly, making it a great Chevy Dealer Near Me. Johnathan, Carlos, and Sam made this transaction go seamlessly and cut straight to the point to get me the best deal around!

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Google Nov 5, 2026

I really appreciated how friendly and helpful everyone at Blackstone Chevrolet was. The process was easy, and everything was handled smoothly without needing to follow up. A great Chevy dealer near me.

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Google Nov 4, 2026

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Google Nov 4, 2026

I really liked the friendly service and hassle free experience at Blackstone Chevrolet. The pricing was clear, and the selection made it easy to find a good option. If you are looking for a Chevy Dealer Near Me, I would definitely recommend starting here.

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Google Nov 4, 2026

It is unfortunate that I feel the need to leave this review, but after the experience I have had over the past four days, I believe it is necessary to share my dissatisfaction. My truck has been in the dealership's possession for over four days, and throughout this process, I have experienced poor customer service, continuous miscommunication, and a lack of clear answers. From the tow truck driver leaving my truck out on the side with the keys inside, to staff members not knowing where it was, the entire process has been handled unprofessionally. Since then, I have continuously ... Read More

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Google Nov 4, 2026

We came in looking for a vehicle and Jonathan attended us greatly in the purchase of our Escalade

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Google Nov 4, 2026

Stephen Ash at Blackstone Chevrolet was awesome. He was professional, honest, and really looked out for our well being and hooked us up with the right car and the right price. This is my 3rd purchase from this dealership and I can see why I keep coming back. Thanks Stephen

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Google Nov 4, 2026

Julián González was very helpful I really appreciated the clear communication at Blackstone Chevrolet. The team explained everything in plain English with no runaround, and the service felt friendly, hassle free, and fairly priced. They also had a great selection, making it easy to feel confident in my experience

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Google Nov 3, 2026

Jeremiah was awesome. He helped get my car in, diagnosed and repaired fast. HE kept me in the loop, I really appreciate the hard work he did walking me through with filing the warranty claim to get my truck fixed and back to me fast.

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Google Nov 3, 2026

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Google Nov 3, 2026

Thank you to the Blackstone Chevy team oscar got me a killer deal and low payment! Amazing vibes in the showroom quick and essy

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Google Nov 3, 2026

Lorenzo medina help me out thnks love

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Google Nov 1, 2026

I really liked the friendly service, fair pricing, hassle free experience, and great selection at Blackstone Chevrolet. It is a Chevy dealer near me that makes shopping and service feel simple. I am excited to return again.

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Google Nov 1, 2026

Lorenzo medina sold me my new tahoe excelent experience!

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Google Nov 1, 2026

Great customer service. Shout out to Martha! So nice and made everything easy. Thank you for everything.

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Google Oct 31, 2026

lorenzo made the deal happened and his very good at accommodating us

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Google Oct 29, 2026

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Google Oct 28, 2026

I really appreciated how friendly everyone was at Blackstone Chevrolet. The team made the experience feel comfortable and easy from start to finish. A great Chevy Dealer Near Me.

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Google Oct 24, 2026

I really liked how friendly everyone was at Blackstone Chevrolet. It was a welcoming experience, and I am glad I found a Chevy Dealer Near Me that made everything feel easy. I am excited to return again. Mike was extremely friendly and helpful, no pressure and helped with finding the right car. Honest and fair.

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Google Oct 24, 2026

I really liked the excellent service at Blackstone Chevrolet. The team was professional, friendly, and easy to work with. I appreciated the prompt communication and smooth experience. Highly recommended for anyone looking for a dependable Chevy dealer near me.

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Google Oct 24, 2026

The friendly service at Blackstone Chevrolet stood out the most. Everyone was welcoming, helpful, and easy to work with, making the whole experience feel comfortable and stress free. A great Chevy dealer near me.

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Google Oct 22, 2026

Extremely disappointed with our experience at Blackstone Chevrolet! We spoke with Ryan over the phone about purchasing a used Silverado High Country and trading in our Chevrolet Traverse RS, which we purchased from this dealership four years ago. Ryan quoted us $26,700 for our trade-in and assured us the manager would personally inspect it to give us top dollar. I specifically explained that we live almost an hour away and didn’t want to waste our time driving there only to get the runaround. He was adamant about earning our business and made it sound like everything was already discussed and ... Read More

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Google Oct 22, 2026

I had a great experience at Blackstone Chevrolet. Ryan made the process hassle free. The staff was friendly, and the pricing felt fair and straightforward. I especially appreciated the welcoming atmosphere and excellent customer care.

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Google Oct 21, 2026

I really liked how easy everything was at Blackstone Chevrolet. The service was friendly, the pricing felt fair, and the whole experience was hassle free. They handled everything smoothly, and the selection was great. A very positive experience with a helpful team.

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Google Oct 21, 2026

Lorenzo sold me my Chevy Tahoe and was amazing!! He’s super friendly and personable, got us a good deal too.

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Google Oct 21, 2026

The friendly team at Blackstone Chevrolet made everything feel easy and welcoming. A great Chevy dealer near me.

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Google Oct 20, 2026

Met by a superbly competent Service Representative. Understood our aims, added more useful suggestions.,

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Google Oct 19, 2026

Bad service 10/19 I bought a 2018 Chevy volt with 104k miles from Carmax and they sent me to do an atf service (drain and fill) here at the Chevy Blackstone dealer. I scheduled an appt via phone and confirmed with a tech that they could do the service but when I showed up for the appt the tech Jeremiah said that the GM Ruben wouldn’t let the car be serviced. Although the car was within the Chevy 10 year 150,000 mile lifetime of the fluid they still refused service stating that since the car hadn’t ever been serviced there and that ... Read More

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Google Oct 17, 2026

Flexible with financing. Easy process

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Google Oct 16, 2026

My experience at Chevrolet on Blackstone in Fresno was absolutely unacceptable. I brought my vehicle in expecting professional service, honesty, and proper care, but instead, I walked away extremely frustrated and disappointed. My car’s spoiler was damaged during my experience with this dealership, and the customer service I received made the situation even worse. The service advisor, Eric, was involved in my experience, and I was very disappointed with the way I was spoken to. The communication felt disrespectful and unprofessional, which is completely unacceptable when a customer is trusting a dealership with their vehicle. Mistakes can happen, but ... Read More

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Google Oct 15, 2026

Service appointments are pointless. After reading so many great reviews, I decided to take my truck here for maintenance. My appointment was for 9 am on a Wednesday. I found out on Wednesday afternoon that my truck hadn't been seen yet and that my service rep would make sure my truck was seen by a tech within the hour. Fast forward to Thursday morning, I reached out to get an update and I found out my truck still hadn't been seen - this was after I was told my truck was seen the afternoon prior. My truck is what ... Read More

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Google Oct 15, 2026

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Google Oct 15, 2026

We had a great experience with Blackstone Chevrolet. The friendly Lorenzo made everything feel hassle free, handled all the details, and offered fair pricing with a good selection. Very up front and honest! A great Chevy Dealer Near Me.

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Google Oct 13, 2026

Great place to buy cars. The man that helped me his name is Julian Gonzalez. He was great and patient. He knew what he was talking about, knew all the answers to the questions about what I was asking about.

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Google Oct 13, 2026

Very nice, Josh Santa Claus made everything quick and easy.

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Google Oct 11, 2026

(Translated by Google) Very good service (Original) Muy buen servicio

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Google Oct 10, 2026

I had a great experience with Blackstone Chevrolet. The service was friendly and hassle free, the pricing felt fair, and the selection was impressive. I felt comfortable throughout the process and knew I was in good hands.

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Google Oct 10, 2026

Super easy process and friendly people knew right what I was looking for and helped to their best ability to help

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Google Oct 9, 2026

I really appreciated the friendly service at Blackstone Chevrolet. The pricing felt fair, the process was hassle free, and the selection was impressive. Thank you for taking such good care of us.

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Google Oct 9, 2026

I heard the way Erick was talking to Josh while I was getting my car service and it was very rude

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Google Oct 2, 2026

Horrible horrible service…. Came in for an oil change and was ignored by and older man service rep. I was first in line and he took 3 other ppl before me… second time I came made an appointment for 745am and sat waiting while the service reps walked about for 15 mins… if I didn’t have oil change service in my car deal I would never come back. Time waiting while they sit in there office staring at the cars. Not very helpful at all

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Google Sep 10, 2026

This place is terrible I don’t recommend. The service department is terrible and take forever. The sales department doesn’t explain everything with integrity. They only care about selling you what benefits them. Stay away and go else where.

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Google Aug 31, 2026

Never again. Will never buy a Chevy again. The selling process was shady and no after sale service either. Customer service is not there either. This Chevy dealership at Blackstone is something else. Regrets. They will post a 5 stars review on your behalf and insert templates about how wonderful they are with out you knowing about it!!! This happened right after the sale and I had to remove it. I see most of the 5 Stars right now done the same way and probably these poor customers did not know about it. I waited for some time before I post my ... Read More

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Google Aug 31, 2026

Very disappointing experience. Poor communication and bad customer service.

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Google Aug 28, 2026

They are ripoff they will hide fake charges I bought a c7 zo6 the motor blew in 1year not to be trusted beware

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Google Aug 15, 2026

I recently purchased a 2025 Chevrolet 3500 dully during the test drive everything seemed just fine so I bought the truck and after about 500 miles I Finley put a load on the truck and realized the front rotors are warped and so I made an appointment to get it looked at and they did a test drive with me and we were not able to make the truck act like the rotors are warped so the took it into the shop in the back and 4 hours later the technician confirmed the rotors are warped. After that I have not been able to ... Read More

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Google Jul 18, 2026

IF I COULD GIVE ZERO STARS I WOULD!!!! Don't take your car to get serviced here. I took my car in for a tune up and for them to fix other issues. They ended up fixing other things that needed to be fix and I was ok with that. The next day my car started to sputter and I wasn't able to accelerate at all. I'm so irritated at the fact that I paid 1k and my car is even worst then when I took it in how is that possible? I called then to address the ... Read More

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Google Jul 11, 2026

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Google Jul 3, 2026

Don’t let the AI reviews fool you. Check yelp. I bought a used car from here 3 weeks ago that is already in the service center because the check engine light has come on. An appointment was made for 9:00AM and I drove all the way from Merced (an hour) just to be told that the appointment shouldn’t have been scheduled for that day and that it may take all weekend for them to run a diagnostic on my car. I will update my review based on what comes of this, but as of right now I am highly ... Read More

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Google Jun 25, 2026

Horrible customer service..

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Google Jun 9, 2026

I was not pleased with my experience at this dealership while shopping for a vehicle. During the process, they ran my credit without my authorization. When they asked for my social, I was told it was only needed for the appraisal of my trade-in vehicle, not to run financing or credit checks. I was also disappointed by the lack of transparency. The staff were very reluctant to let me keep any of the paperwork or numbers we had gone over, making it impossible to review the offer at home before making a decision. Overall, I was misled and pressured throughout ... Read More

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Google Jun 1, 2026

Very unhappy I have a 2025 & the brakes sound bad and the guy said that’s just something I have to deal with, they filled the tires but didn’t replace the cap. Service was terrible.

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Google May 31, 2026

I have been coming to Blackstone Chevrolet for most my Chevy repair needs for the last 7 or so years. I was willing to accept a reasonable dealer markup in exchange for a trustworthy service. Unfortunately, I no longer feel like I can trust them to not try to overcharge me. Not sure whether I want to ever be back...

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Google May 18, 2026

You had my truck for three days yesterday to fix a leak on my rear differential. Sunday I get a warning light that says, “Service Axel Lockers” so now it is 7 o’clock Monday morning and once again I’m hearing to the dealership to see what the issue is. I would think in the 3 days that you had my vehicle your maintenance crew would have got it right. This is not the first issue this year either but I won’t get into that, all I know is that I’m am not happy with Blackstone Chevrolet.

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Google May 14, 2026

They are pushing a registration scam trying to charge us $1800 for registration. READ YOUR CONTRACT

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Google May 1, 2026

I took my 2003 Chevy Silverado 2500HD 4x4 with manual transmission to Blackstone Chevy in December 2025 due to a leak. My engine was found to have some slight seepage and they recommended an engine replacement if I wanted to keep my truck. I was told my truck would be "like new" and the transmission was "bulletproof" and would be solid for 300,000+ miles. I had 217,000 miles on it at the time and I chose the engine replacement because I special ordered this truck at the end of 2002; have been the only owner; and I honestly just love my ... Read More

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Google Apr 28, 2026

This is for the service dept. they suck. I don’t wanna give any stars, but that’s not possible to leave a review. Do not buy your vehicle from them because their service department sucks. When you make an appointment, you should be acknowledged when you’re even there early for your appointment but no to be sitting there 27 minutes and still no one acknowledge you sitting there while they’re having their Dunkin’ Donuts and they’re just gossiping. Like how do you stay in business? And stop sending an email to buy a vehicle from you because ... Read More

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Google Apr 14, 2026

I bought my Toyota Camry here back in October 2025 I have two free oil changes went in today to get my first one I made an appointment before hand because I didn’t want to be waiting all day as a walk in still ended up waiting 4 hours for my car to get an oil change. I’m disappointed on how long I had to wait even though I had an appointment. They said something about had to order the part from Toyota mind you Toyota is across the street. When I made the appointment they told me it would ... Read More

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Google Apr 7, 2026

Worst dealership I have been to. I had a 9:15 am appointment and was not talked to by anyone until 9:30 am. I took my vehicle in because the antenna cover came off and on Star was not working. They did not call me back to come get the vehicle so I finally called them at 4:30 pm and they said it should be covered under warranty and that it would take 2-3 days for the part to come in. When I said I wanted to pick up my vehicle the service rep sounded irritated but said I could come get it right ... Read More

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Google Apr 5, 2026

Do yourself a favor and go to Hedrick’s Chevrolet instead. My fiancé recently bought a used car from Blackstone Chevrolet, and the experience has been absolutely HORRIBLE. They refused to negotiate on price, despite there being clear issues justifying a negotiation. The car was dirty, so they agreed to do a free wash, wax, and polish and that it would only take an hour or two. So my fiancé came back for a 10am appointment a couple days later and was told that it was now now going to take all day. After rearranging our Easter weekend schedule, we ... Read More

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Google Apr 4, 2026

I had an extremely disappointing experience with Blackstone Chevrolet that I feel other buyers should seriously take into consideration. I purchased a used vehicle from them at full sticker price. Despite the car being a few years old with visible imperfections on both the exterior and interior, the sales team refused to negotiate at all. While that was already frustrating, I moved forward because I needed a vehicle as soon as possible. At the time of purchase, I was offered a “complimentary” detail, wax, and polish and was told it would only take a few hours. Based on that, I ... Read More

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Google Apr 1, 2026

If I could give zero stars to the actual dealership and 10 stars to Nick I would. Nick and Kevin were amazing. I wasn’t able to see the extent of scratches, cracked window, and chipped paint on the vehicle I purchased because the vehicle was so dirty I couldn’t tell when looking at it. There was a significant amount of white stuff all over the vehicle. I was told it was wax, it all should come right off when I take the vehicle to go get washed. There wasn’t any floor mats for the second row in the ... Read More

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Google Mar 26, 2026

I had a very frustrating experience with this dealership. I purchased a vehicle on Monday, and by Tuesday the check engine light was already on. I brought it back to the service department expecting a quick resolution, but ended up waiting over 2 hours just for them to run a basic scan. After all that time, I was told the vehicle actually needs to go to a Jeep dealership for repairs. What’s worse is the lack of support or urgency from their team. I was given two options: either leave my car there with no loaner available until Monday—leaving ... Read More

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Google Mar 24, 2026

I went to Blackstone Chevrolet looking for a new car and the pricing blew me away – honest, transparent, and lower than any other chevy dealer near me I’ve visited. From the moment I walked in, the sales team showed me several certified pre owned chevy options and the numbers made me smile. I felt like I got the best deal in town, and the whole experience was smooth and stress free. If happiness had a location on Google Maps, it would be here! Updating my previous review: Vehicle check engine light came on less than 24 hours after purchased, took ... Read More

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Google Mar 14, 2026

Editing my review. My husband purchased a used electric vehicle. The charger was not with the vehicle but we were told we would be given one. We were given one but it turned out to not be compatible with the car. I called twice the day we came home with the car and I still haven't received a call back from them. We had to purchase an adapter for the one they gave us in order to be compatible with the vehicle. The actual car has been fine but I'm not happy about the customer service. It was ... Read More

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Google Mar 14, 2026

The Balckstone Service Center: The courtesy reminders that it's time for maintenance checks are all AI. When I respond to schedule, the rep tells me to put it off for another 2 weeks and ignore the reminders because they are pre-programmed. So, management should reprogram their system. I have a warranty and a very busy schedule so I decide to book maintenance anyway. I ask which is a good hour for the crew & am told any hour is available. On the day of my appt I wait 4 hours because they book anyone on any hour. Their system is a ... Read More

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Google Mar 9, 2026

Extremely disappointed. I set up an appointment to have our Chevy Volt serviced. They were nice enough setting up the appointment. We dropped it off the night before, and everything seemed fine. I then missed a phone call from the service team at 745. I called back FOUR times between 845 and 145 leaving messages with various members of the staff asking for an update. On my fourth call back, the service technician finally answered and said they couldn't look at our car because it was too old.... That's totally fine, but I am annoyed at the fact that 1) they let ... Read More

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Google Mar 4, 2026

(Translated by Google) I've had my 2025 Chevy Silverado for less than a year, which I bought here, and it seems to have defects almost every day. Their response is, "It's just plastic." Plastic that costs $30, $40, $60, $70 or more... not from the dollar store! So defective, and yet so arrogant when you go to get it fixed! (Original) Tengo menos de un año con una camioneta chevy silverado 2025 que compre aqui, y casi le salen defectos todos los dias, sus respuestas “es que son plasticos” Plasticos que valen 30,40,60,70 o mas… no del dollar tree!! Tan defectuosos y ... Read More

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Google Mar 1, 2026

Bought my traverse here brand new in 2022 while it was still Michaels Chevrolet. I have had all my services done at this location and have always been satisfied with the customer service and the service department. With that said I now will no longer give blackstone Chevrolet any of business moving forward. I called one day to inquire about some routine maintenance and was told no service writer was available and that a rep would reach out when available. Two days later I called back and was told the same thing. Two more days later I reached out and expressed ... Read More

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Google Feb 24, 2026

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Google Feb 24, 2026

I brought my red classic Camaro to this Chevrolet dealership on February 20, 2026, expecting professional service and care. Unfortunately, I was extremely disappointed. When I picked up my car, I later noticed a deep scratch that definitely wasn’t there before service. The dealership has photos from drop-off that clearly show the damage didn’t exist beforehand. I contacted them right away, but getting anyone to take responsibility has been frustrating. I’ve been passed around from person to person with no clear answers or resolution. For a dealership that’s supposed to uphold quality and trust, this experience has been ... Read More

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Google Jan 14, 2026

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Google Jan 12, 2026

Very poor customer service.. they give you false information just to get you in the building just to find out otherwise.. they do not inspect their vehicles like they should. I bought my truck and not even a month later before I made my first payment, The whole front end was shot, and they wanted me to pay $2200 for it... i decided to give them a second chance.And it happened again.. i do not recommend anybody to go blackstone chevrolet...

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Google Dec 30, 2025

Went in for the regular maintenance no dash lights on whatsoever they gave it to me back with the tpsi light on went back the next day they told me they couldn’t do anything that they didn’t damage the sensor and they were not going to fix it

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Google Dec 26, 2025

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Google Dec 12, 2025

I purchased a 2017 jeep wrangler along with “bumper to bumper” warranty. Which those words came out of a gentleman by the name of Nick in finance. I purchased this vehicle 6 months ago and now it has a oil leak which is the Oil housing filter so because it has the word filter in it, it is not covered in the warranty. So now this dealership is charging me a $269 diagnostic fee and said to fix the problem it will be around 2 thousand!! I would not wish this problem on anyone so I highly don’t recommend this place and definitely ... Read More

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Google Dec 6, 2025

Husband had a wild hair and decided he wanted to buy a new truck. The first guy we dealt with was nice and then he disappeared without any notice and some other guy came up to us and was rude. My husband was ready to make a deal and this sales person would not even listen to a counter offer. Basically it was his only offer or nothing so we left. The things this man said as we were leaving calling my husband bro (not professional) and treating us as if we were trash. Definitely do not recommend this place. ... Read More

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Google Nov 20, 2025

Had a service appointment at 1. Didn’t get acknowledged by associate till 1:15. Was told they’re real busy and can’t do all the work on my car which was oil change and windshield washer plugged. (Reason for appointment) suggested by associate that they would need car overnight but no shuttle to get me home. Needless to say I left with no service and won’t be back. How’s that for customer service? My question is why schedule appointment if you’re too busy for service appointment? Poor customer service!

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Google Oct 27, 2025

Apparently only new vehicles get you a good service experience. Would post details but who cares?

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Google Oct 26, 2025

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Google Oct 22, 2025

Will follow up with you daily to come buy a car and then after selling you a car they couldn't care less if things are wrong right right off the lot. There was a broken part in the 2nd row when I got home and was told "thats what the warranty is for." Was promised floor mats and never came through and after paperwork was signed they said they didn't know what I was talking about. Was not given first responder or teacher discount even when that was discussed. POOR experience. They just want to get ... Read More

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Google Oct 14, 2025

I had an extremely disappointing experience with this dealership. I was instructed to drop off a vehicle at 11:00 AM for a scheduled service. We were assisted by Service Advisor Eric Mercado, who assured us he would contact us once the service was complete. However, we received no updates throughout the day. When we returned at 5:00 PM to check on the vehicle, we were informed that no work had been performed—apart from a vacuuming that, in fact, had not been done. This was especially frustrating, as we had traveled five hours specifically for a service that, as we later learned, ... Read More

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Google Sep 21, 2025

Worst service ever. Paid 25 dollars thinking my 130 point inspection would find something I could not find. Basically all they did was rotate my tires, change air pressure, and confirm my 2018 chevy bolt has scratches and dents. Checked off on the list that my car does not have brake fluid or any other fluids or hoses and so forth. Got home and looked over list. Yup notice brake fluid low as soon as I opened hood. Actually all my fluids were almost low on wifes car. Glad it was only a 25 dollar lesson that the mechanics are not qualified at the ... Read More


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